Privacy Policy

Happy Families Childcare Limited is committed to protecting the privacy of our website users and parents. This privacy policy has been designed to give you full details about how we gather and use your personal information such as name, address, email address and contact numbers.

It is also intended to assist you in making informed decisions when using our Website and our products and services. Please take a minute to read and understand the policy.

All your personal Information shall be held and used in accordance with the Data Protection Act 1998. We only collect and hold information about you that you submit to us in either our childcare application form,  personal information update forms or emails to us.

Your childcare data is stored on an independent secure, server which is hosted by our nursery management system.

What Information Do We Collect?

When you visit our Website you may provide us with your information in one of the following ways…

• Personal Information you provide to us during the registration process.
We maintain the highest standards of security, however the transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your Information, we cannot ensure the security of your data transmitted to our Website.

Any information you submit is sent at your own risk. Once we have received your Information we will use strict procedures and security features to minimise the risk of unauthorised access.

Unlike other commercial websites, our Website does NOT use a technology called “cookies”

How Do We Use the Information That You Provide to Us?

Happy Families use your Information in the following ways:
•to allow you to register, request information or order any products and services available on our Website where you choose to do so;
•to notify you about changes to our service;
We may pass your Information to carefully selected third party organisations:

•if we buy or sell any business or assets in which case we may disclose your Information to the seller or buyer of such business or assets;
•if we are under a duty to disclose or share your personal data to comply with any legal obligation or in order to enforce or apply our terms and conditions and other agreements or protect the rights, property, or safety of our customers, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

How Do We Protect Your Information?

Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email.

How Can You Access and Correct Your Information?

You may request access to all your Information that we collect online and maintain in our database by writing to us at the following address: Happy Families Childcare Ltd, 2 Bishops Walk, Cradley Heath, West Midlands, B64 7RH.

Happy Families reserve the right to charge a reasonable fee for this service.

Your Consent

By using our Website you consent to our collection and use of your Information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our Website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.